At Aurélie Dupuis Nutrition (“Aurélie Dupuis Nutrition,” “we,” “our,” and “us”), we are committed to protecting your privacy. This Privacy Policy is intended to help you understand how we process information that identifies or can be associated with you, known as "personal data." We also outline the choices and rights you have regarding your personal data. This Privacy Policy is supplemented by a Cookie Policy to help you understand how we handle personal data from cookies and other similar technologies.

This Privacy Policy applies to:

• Your access and use of our website: http://aureliedupuisnutrition.com;

• Our email, phone, and mail correspondence;

• Our Services, specifically nutritional therapy consultations and follow-ups (hereinafter referred to as “Services”).

Note: Nutritional therapy consultations are strictly confidential. However, with the client's explicit consent prior to scheduling an appointment, Aurélie Dupuis Nutrition may share certain personal information, such as email address, name, gender, and postal address, with commercial partners like SimplyCure or Amrita Nutrition. This transfer is solely to provide clients with access to products like supplements or health tests on preferential terms. Recommendations for specific supplements or health tests on these platforms will only be made with the client’s express consent.

Who We Are and How to Contact Us

We, Aurélie Dupuis Nutrition, are the data controller under the European General Data Protection Regulation (“GDPR”) for the personal data processed in connection with our website, correspondence, and Services. This means we determine and are responsible for how your personal data is used. Our registered office is at [address], with business number [business number], and you can contact us at the following email: contact@aureliedupuisnutrition.com.

What Personal Data Do We Collect From You?

We may collect several types of personal data, including but not limited to:

• Contact information (e.g., your name, email address, phone number, postal address);

• Professional information (e.g., your profession);

• Date of birth;

• Gender;

• Financial information (e.g., your bank account number);

• Information about the device you use to access the website (e.g., IP address, operating system version, device ID, type, model, and manufacturer);

• Information about how you use our website and Services (e.g., pages viewed, frequency of site usage, language settings);

• Information from support requests.

Health Data

Regarding health information (submitted, for example, when you complete and return health forms to Aurélie Dupuis Nutrition before a consultation), please be assured that this health data will not be shared with third parties and will only be used by Aurélie Dupuis Nutrition as part of the consultation and follow-up process in nutritional therapy. This confidential information will be temporarily and securely stored by Aurélie Dupuis Nutrition.

Health data will be retained for a maximum of ten years from your last contact or until you request its deletion unless a longer retention period is legally required. You will have access to this information during that period.

If, based on the client’s health data, Aurélie Dupuis Nutrition recommends specific supplements or health tests available through business partnerships (enabling access to these products), this will only occur with the client's express consent prior to scheduling an appointment.

Why Do We Process Your Personal Data?

We process your personal data for the following purposes:

• To manage information requests and appointment scheduling;

• To manage consultations and follow-ups;

• To inform you about our Services that may interest you;

• To send newsletters;

• To track and manage our Services (e.g., sending consultation links, requesting feedback, or offering Services);

• To improve our Services by analyzing pseudonymized data (personal data where identifying elements are replaced with a code);

• To administer our website, including troubleshooting, data analysis, testing, research, statistics, and surveys;

• To measure or understand the effectiveness of ads shown to you and others, and to provide relevant advertising;

• To manage our legal obligations and any disputes or claims (e.g., legal claims defense).

Legal Basis for Processing

We process personal data based on:

• Consent. By submitting your information through appointment booking, the contact form, and/or subscribing to the Newsletter, you consent to the processing of your personal data for the above-mentioned purposes.

Additionally, we may process personal data based on:

• Fulfilling contractual obligations with you (e.g., to deliver Services);

• Legal compliance (e.g., billing requirements);

• Our legitimate interests or those of a third party, provided they don’t override your fundamental rights and freedoms;

• Your consent (e.g., to recommend certain supplements through partnerships).

We may make decisions solely based on automated processing of your personal data (e.g., for marketing), but these will not significantly affect you.

If you decline to provide required personal data, we may be unable to conclude a contract with you (e.g., provide our Services), offer full website functionality, or comply with legal obligations.

How Long Do We Retain Your Personal Data?

We retain personal data only as long as necessary to fulfill the purposes outlined above. We also consider:

• Legal or regulatory obligations;

• Legitimate business interests;

• Time elapsed since your last interaction with us;

• Sensitivity of the data;

• Security (e.g., information systems security);

• Current or potential disputes.

Personal data is retained for a maximum of ten years from your last contact or until you request deletion unless a longer retention period is required by law.

With Whom Do We Share Your Personal Data?

We may share personal data with:

• Marketing-related service providers;

• Customer relationship and support management providers;

• IT and web service providers;

• Online payment providers;

• Professional and financial advisors (e.g., legal advisors, business consultants, accountants);

• If the client provides prior express consent, companies providing access to certain products, such as supplements and health tests;

• Analytics providers and search engines that help improve and optimize our website.

Transfers outside the European Economic Area (EEA), including the UK and the US, will be based on adequate safeguards, such as an adequacy decision under GDPR Article 45 or standard contractual clauses approved by the European Commission under GDPR Article 46(2).

We may also share personal data with third parties if:

• We sell or buy a business or assets;

• We are legally obligated to share data to protect rights or safety.

Your Rights

You have the following rights, which you can exercise by contacting us as described above:

• Access – Request access to personal data we hold about you.

• Rectification – Request correction of inaccuracies.

• Erasure – Request deletion of personal data in certain situations.

• Restriction – Request restriction of processing in specific circumstances.

• Data Portability – Request a copy of your data in a structured format or its transfer to another company.

• Objection – Object to processing based on legitimate interests, including marketing.

• Withdraw Consent – Withdraw consent at any time, especially for direct marketing purposes.

Complaints

You may file a complaint with the EU supervisory authority where you reside, work, or where an alleged privacy violation occurred.

Confidentiality and Security

We implement security measures to protect personal data from accidental or unlawful destruction, loss, alteration, or damage. However, no system can be entirely secure.

Links to Other Websites

This website may contain links to other websites or social networks. This Privacy Policy does not apply to these external sites. We recommend reading their privacy policies before providing personal data.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect information about children under 16 without parental consent.

Revisions and Modifications to This Privacy Policy

We may update this Privacy Policy periodically to reflect customer feedback and website changes. By continuing to use our website and Services after changes take effect, you acknowledge the revised Privacy Policy.